Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays).
Delivery time
Items from our US warehouses: most orders arrive within 3–7 business days after shipping.
Items from our international warehouse: delivery usually takes 8–15 business days after shipping. These items say so on their product page, so you'll always know before you buy.
Delivery times can be longer during holidays or severe weather.
Holiday ordering
For delivery by December 25, we recommend ordering international-warehouse items by late November and US-warehouse items by early December.
Where we ship
We currently ship to addresses within the United States.
Tracking
You'll receive a shipping confirmation email with a tracking link as soon as your order ships.
Multiple items
Some orders may arrive in more than one package, since items can ship from different warehouses. You won't pay extra for this.
Questions?
If your order hasn't arrived within the expected time, please contact us and we'll look into it right away.